Emergency Communications
Need to call 911?
Emergency calls: 9-1-1
Non-emergency calls: 717-558-6900
Harrisburg City non-emergency calls: 717-255-3131 (follow prompts)
See more at What Happens When I call 911?
Dauphin County’s Office of Emergency Communications includes capabilities for Call Processing, Radio Dispatching, Telecommunicator initial & recurring training, Quality Assurance, and Technical Systems.
Dauphin County operates as part of the Commonwealth of Pennsylvania’s Next Generation 911 (NG911) system and is the Public Safety Answering Point (PSAP) in the county. In Calendar Year 2025, Dauphin County’s PSAP received 160,000 911 calls.
Emergency responders –police, fire and medical personnel –in Dauphin County are dispatched via a two-way Motorola Astro25 UHF Digital Trunked radio system. The dispatcher transmits the required information to field units by radio. As of 2012, Dauphin County no longer dispatches first responders using conventional analog radio frequencies. Individuals interested in monitoring Fire and EMS dispatches need a scanner meeting the following requirements:
- Ability to decode APCO Project 25 Digital Trunking
- Ability to monitor a frequency range 450-512 MHz
RadioReference.com contains system frequency and talk group information needed for scanner programming.
The Dauphin County Department of Public Safety is committed to supporting our first responders. We provide mobile applications for Police, Fire, and EMS personnel, giving them secure, real‑time access to CAD (computer-aided-dispatch) information. These systems allow event dispatching without relying on radio voice transmissions, improving communication efficiency. Additionally, our CAD platform integrates with multiple third‑party systems to enhance safety, coordination, and improve response times.
Are you interested in becoming a 911 Telecommunicator?
Please visit the Human Resources page to obtain the necessary application information.
If you have any questions, please contact the EMA office at (717) 558-6800.